Training Courses
Ready to Branch Out with New HR Skills?
Build a Strong Foundation with Our One-Day HR Fundamentals Seminar
Running a veterinary practice requires more than clinical expertise. Owners, managers, and senior team members are expected to manage people, compliance, and risk, often without formal HR training.
HR Fundamentals is a practical, one-day training session designed specifically for veterinary practices. It introduces and refreshes the core HR principles required to confidently manage employees in a clinical environment, aligned with Fair Work obligations and the Animal Care and Veterinary Services Award.
These are some of the things we’ll cover during the session. Which ones are you completely on top of, right now?
- Understanding your HR obligations as an employer
- Understanding your responsibilities as a leader and manager
- Fair Work requirements and the National Employment Standards
- Managing the employee lifecycle in a veterinary practice
- Practical and compliant record-keeping
- Identifying and managing underperformance and misconduct
- Having the challenging but necessary conversations
- Conducting performance counselling and disciplinary meetings with confidence
- Establishing practical, clinic-ready compliance systems
If any of these areas feel uncertain, HR Fundamentals will give you the clarity, confidence, and tools to manage your team effectively.
Contact us to register for our HR Fundamentals seminar or to discuss other tailored training options available for veterinary practices.
Workshop: Psychosocial Hazards in the Workplace
Recent amendments to the Work Health and Safety Regulations place a clear obligation on employers to identify, assess, and manage psychosocial hazards. For veterinary practices, this includes risks such as workload pressure, exposure to trauma, client behaviour, fatigue, and role conflict. This change requires more than a policy update. It calls for a structured, practical approach to managing psychological health and safety, supported by consultation with employees.
Are You Across the Latest Work Health and Safety Laws on Psychosocial Hazards?
Our specialised 2-hour workshop is designed specifically for veterinary practices. It provides clear guidance on compliance while focusing on realistic, clinic-ready strategies to manage psychosocial risks in a demanding clinical environment. The session is interactive and allows time to address practice-specific risks, ensuring advice is relevant and actionable.
What You’ll Learn:
- How to identify psychosocial hazards specific to veterinary workplaces
- Your legal obligations under the updated Work Health and Safety Regulations
- Practical strategies to assess, control, and review psychosocial risks
- How to consult with employees and document compliance effectively
- Ways to build a more resilient, supportive work environment
This workshop equips practice owners and managers with the knowledge and tools needed to meet their WHS obligations and reduce risk, before issues escalate.
Understanding Parental Leave
Managing parental leave is both a legal obligation and a key leadership responsibility for managers in Australia. For veterinary practices, where workforces are often female-dominated and operational continuity matters, getting this right is critical.
This 2-hour training session equips managers with the knowledge and confidence to manage parental leave lawfully, consistently, and compassionately, from pregnancy announcements through to return-to-work.
The session covers key obligations under the Fair Work Act and National Employment Standards, best-practice communication, managing flexible work requests, and supporting employees through a significant life transition while balancing the operational needs of the practice.
When parental leave is managed well, veterinary practices reduce legal risk, improve retention, and strengthen workplace culture.
Attendance Management
Managing attendance effectively is a critical leadership skill and a key factor in team performance, wellbeing, and business sustainability—particularly in veterinary practices where rosters, patient care, and workload pressures are tightly linked.
This 2-hour training session equips leaders with the knowledge and confidence to manage attendance and absenteeism lawfully, fairly, and consistently, while meeting duty of care obligations under Australian workplace laws.
The session covers early intervention, having appropriate conversations, accurate documentation, managing medical evidence, considering reasonable adjustments, and distinguishing between genuine health-related absences and conduct or performance concerns.
When attendance is managed well, veterinary practices reduce risk, improve accountability, support employee wellbeing, and prevent minor issues from escalating into complex and costly problems.
Designing Workplace Culture and Accountability
Workplace culture and accountability do not happen by accident. They are shaped by leadership behaviours, systems, and the standards leaders are prepared to set and enforce—particularly in veterinary practices where team dynamics directly impact patient care and wellbeing.
This 2-hour training session equips leaders with the tools and confidence to intentionally build a positive, high-performing culture while addressing behaviours that sit below expected standards.
The session covers setting clear expectations, leading values-based behaviour, having effective accountability conversations, and managing performance issues early and consistently.
When leaders actively design culture rather than react to it, veterinary practices strengthen trust, improve performance, reduce conflict, and create workplaces where people feel safe, engaged, and accountable.